A refund is allowed only if the conference participant writes in to notify of the cancellation at least 2 weeks before the 24th September 2019. In this case, the full refund will be returned less a 20% administrative charge. Request for refunds after this date will not be entertained. Substitutions to replace the original attendee may be allowed by giving the Conference Organizer up to 48 hours before 24th September 2019. In the event a registered conference attendee does not cancel his registration and yet fails to be present at the conference, this will be treated as a cancellation and no refund whatsoever will be granted.